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NO WHERE ON THERE DID IT SAY THEY WERE OUT OF THE HAIR I ORDER,TO TELL ME IF THEY ARE OUT OF THE HAIR WHY DO THEY STILL TAKE YOUR MONEY?,AND SAY THEY WILL REFUND,BUT DON'T CALL YOU UNTIL THEY ARE GETTING READY TO CLOSE. If my MONEY is not put back on card,then I am...
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2.8
I liked
  • Shipping and delivery
#1108464
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I ordered my wig several days ago. instead of it being in the mail as i expected, it is still pending!! The money was taken out of my debit card right when ordered. I love the wig, it's beautiful. I looked for this wig for days. Finally I found their site, and they...
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#1084117
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To the ones bragging on what good service they have had shopping with this company, just keep on shopping with them and you will eventually get bit too! I had been shopping with them for a while until they messed me over twice and when I contact them to try to resolve...
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1.0
Product
I didn't like
  • Poor
#1082266
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Hair Stop And Shop - Refused to refund for lost merchandise

Hair Stop And Shop
#1127699
1.4
Details
Ordered gogo wig on Oct 26th. They shipped it out by USPS withiut insurance and it got lost. Filed USPS lost claim and reached out to Hairstopandshop. They refuse to reimburse or resend.
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Diversity of Products or Services
Price Affordability
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Value for money
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Hair Stop And Shop - Refusing to back up shipping

Hair Stop And Shop
#1127692
1.1
Details
Ordered wig and they shipped USPS. Never received the order that showed delivered. Called them and they refused to refund money or offer to resend. As much as they charge, they should insure their packages. Won't ever order again from them.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
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Value for money
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Hair Stop And Shop - This wig quality and cut is terrible

Hair Stop And Shop
#1106171
The hair texture and cut is terrible. Do not want this wig.
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Hair Stop And Shop - Need customer service help

Hair Stop And Shop
#1101226
2.9
Details
Called hair stop and shop numerous times and no answer need help in purchasing a specific hair wig.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
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Staff
Value for money
Website
I've emailed you guys 3 times in regards to my wig order and haven't gotten a response. My first email was letting you know since tj e money has already been removed fromy acct to go ahead and send the merchandise to my billing address. As of today I still have not...
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1.0
#1079343
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I ordered hair for braiding to have my hair done before I went on vacation. The hair never arrived so I ended up getting hair from someplace else to get my hair braided. I have contacted them numerous times via email to let them know the hair never arrived. When I look...
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Anonymous
Anonymous

I'm currently going through the same issue

Anonymous
Anonymous

Did you pay by credit card ? If so, complain to them.

1.9
#1074545
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I ordered a wig in April of this year. The wig I ordered was not has it appeared. I returned it for an exchange with a money order that was misplaced by this company. They claimed to have received the wig but not the money order. This would be impossible since they...
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1.4
#1048195
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I've been ordering wigs with this store for about 3 years. It's always been a great experience shopping with them. I am using variety of hairs from full wigs, half wigs and braidings. Thanks to their customer reps for being professional and patient in dealing with...
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5.0
#1041630
Reply to reviews
I want to share my shopping experience with Hair Stop and Shop, which was way beyond my expectation. (I bought Janet Collection Human Hair weave, I love their human hair products) I have tried many other websites, but I am definitely sticking to this one. First of all,...
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5.0
I liked
  • Customer service
  • Shipping and delivery
  • Promotions and giveaways
#1041413
Reply to reviews
Not sure abt others, my experience was great with this company. I have been buying hair online for 5 yrs now and so far hair stop and shop prices beat all other stores there. Website has lots of items on sale and very cheap. I bout mine for $9.95, Shipping and delivery...
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Anonymous
Still ***ed Off 45

It's not right to send a customer a unit/wig that is not what they ordered!! It might be the same color they requested, but "NOT" what they ordered! Then when you call them t...

Product
#1025200
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Unit was not what I ordered but packaged as if it was but absolutely not the product !!! Don't shop with this company you will lose $$$$$ also ordered unit on 2/22/17 received email 5 days later saying unit will be mailed out did not receive until 3/3/17 Very terrible...
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Anonymous
Still ***ed 45

That's the same thing they did to my twice!! Sent me units/wigs that was not what I ordered, but because they was the same color! One was not the least bit the right color!! I...

1.0
#1017908
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