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I RECEIVED A WIG IN THE MAIL THAT WAS NOT AT ALL THE WIG THAT I USUALLY GET. THE HAIR WAS SHEDDING ALL OVER THE PLACE & THE WIG STYLE & HAIR TYPE & TEXTURE WASNT THE SAME. IT WAS A CHEAP QUALITY. THE MANAGEMENT SUPERVISOR "DANNY" ANSWERS THE PHONE (RED FLAG!) & WAS THE...
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1.1
Product
#989284
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So i ordered a wig, then they emailed me to tell me it was out of stock. Picked out another and it was shipped. First off, they said it was supposed to be here by december 2nd, but it "arrived" today december 5th. Some dummy stole my package! So i called their customer...
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2.3
#967435
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NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was told that the wig I ordered was out of stock...okay!! I've been trying to get in touch with someone to get my refund & I also responded to the email...
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1.0
#801527
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This was my first time ordering from them and I will NEVER order from them again nor recommend them! I ordered 2 items from this site and received half an order. When I contacted the company they stated the item was shipped from another facility, which was fine just as...
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1.4
#780247
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Hair Stop And Shop - Wig Review from Pretoria, Gauteng
This was my first time buying a wig online and I chose to purchase a wig at hairstopandshop. I will recommend that nobody shop at this business. When I got my wig in the mail, I took it out of the box & immediately I saw that there was something wrong with the top...
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2.0
#715591
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Ive been a customer with them fir 3years now and the only one I trust. The only minor problem I've had with them is paying for express and it doesn't arrive on time. Also I wish they had more wigs to choose from. However this is a good company! I have even turned my...
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5.0
I liked
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#697456
Reply to reviews
I sent my wig back because I needed a different color. My exchange was denied, and they returned the wig back to me saying that I had "ruined it by placing it inside out in the package, making it lose its style." Here's the thing: IT WAS ORIGINALLY SENT TO ME THAT...
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Anonymous
ponderer57

Just gotta say -- as the writer of the review above -- I ordered the same Harlem 125 CHA wig from another company, Beauty of New York and received my nicely sealed package tod...

#496388
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I purchased three wigs, I tried to return 2 of them, the RETURN WAS DENIED, the reason "STRONG FOREIGN ODOR", the same odor they had when I opened them. I opened them as soon as they arrived. I was so excited, I cut the lace off the 1st one and when I tried it on it...
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Anonymous
Moe

Thanks for the reviews ladies, I was about to order from them but I wanted to check out their credibility and service with other customers because I was burn by a online hair ...

Anonymous
ponderer

Yeah -- I tried to exchange one of their wigs for a different color. They denied it, saying that I had ruined the style by putting it inside-out in the box. Of course, that's ...

#403108
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Motown Tress Remy Human Hair Wig Review

Hair Stop And Shop
#1025594
4.0
Details
Oh my! This saddens me how mean people could be. I have been a loyal customer to them since God knows when and not once was "THERE" a need for me to complain. My orders arrived on time some even arrived early. I cant comment about "THEIR" customer service coz i never had to experience it. Keep it up guys!!! I have and will continue to RECOMMEND you to my friends and family!!!
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Hair Stop And Shop Shipping Service Review

Hair Stop And Shop
#925256
Hello, I'm a first time buyer and the shipping time from hss sink ! It's only about a 11 hour drive by car from Nutley NJ to Chicago Ill and I order about a week ago. So ; why is shipping such a problem ? I can't track my order because it haven't got to the post office as of yet !!! I'm going back to wigtypes . Yr
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Short Review on July 28, 2016

Hair Stop And Shop
#890297
2.7
Details
They tried to cheat me out of my refund by claiming they never received my return. The tracking number proved they'd received it a whole week prior. When I gave them this info, suddenly my return was found. I'll never shop with them again. I saved all the emails that back up this review. Make sure you save the tracking info if you return anything.
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Customer service
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Other Product Review

Hair Stop And Shop
#699092
5.0
Details
I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely manner.
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Hair Stop And Shop Staff Review

Hair Stop And Shop
#685436
1.0
Details
Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False advertising ready to ship out, but the rude man said you will get your package 6 days.
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Customer service
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Wig Review

Hair Stop And Shop
#629092
Havent even had it in for a week & the hair is coming off in chunks off of the tracks. Thanks Hair Stop & Shop.
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Shipping Time Review

Hair Stop And Shop
#596278
I dont know why they emphasized "fast shipping" it literally took 8 days on a ground shipping order. 5-7 days means 7-10!
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Bad Service Review

Hair Stop And Shop
#540834
Horrible company!!! I ordered with them twice and the second order was a nightmare. They sent me hair that wasn't even close to what they were advertising. It was completely different. Then after I contacted them they denied my return. Stating they sent what I ordered but they sent something different and defective. Never order from them, their imbeciles!!
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